These terms apply to orders placed through the Yogup online shop for delivery or pickup in the United Arab Emirates.
Your order
When you place an order you make an offer to buy the items in your cart. The order is confirmed when the restaurant accepts it, and you can follow it on your order page. The restaurant may decline an order, for example when an item is no longer available; you are not charged for a declined order, and any card payment is refunded.
Prices and payment
Prices are in UAE dirhams and include 5% VAT. Online prices can differ from the prices in the restaurant. Any delivery fee is shown at checkout before you pay. You can pay by card (processed securely by Stripe; we never see or store your card number) or in cash on delivery or pickup when cash is offered.
Delivery and pickup
Delivery times are estimates. Please make sure your address, map pin and mobile number are correct and that someone can receive the order. For pickup, we will let you know when your order is ready.
Cancelling
You can cancel from your order page while it still offers a Cancel button. After that, please contact us and we will do our best to help. See the refund policy for how refunds work.
Allergies
Tags and allergen information on the menu are a guide. Our kitchen handles common allergens, so we cannot guarantee any dish is free of traces. If you have an allergy, tell us in the order notes or contact us before ordering.
Liability and law
To the extent permitted by law, our liability for an order is limited to the amount you paid for it. These terms are governed by the laws of the United Arab Emirates.
Contact
You can also reply to any order email.
Last updated 25 September 2026